Year Established

1992

SPECIALITY / MAIN FOCUS

Depression and relationship issues

Contact number

01123389090 - Regional numbers available on the website

Working hours

24/7

Areas covered

It coordinates the activities of national helplines or member centres associated

Location

9 centres- Chennai, Ahmedabad, Kolkata, Kochi, Mumbai and Navi Mumbai, New Delhi, Pondicherry, and Secunderabad.

Target Population (men,women,LGBTQAI etc)

everyone

How many Volunteers/ Counsellors?

50 approx

Training Period

The volunteers having basic qualities of warmth, tolerance and understanding are carefully selected before taking up volunteering services.

What topics are covered in training

emotional support over telephonic counselling

How is the training conducted

telephonic counselling skills ,crisis management

What are kind of calls answered

Depression, anxiety, relationship issues, rant, suicide prevention

Ranking on which areas are most addressed by this particular helpline ? Or proffered specialisation ?

depression, loneliness

If these helplines further allow in-person counselling by professionals

postal counselling

Finally, the main challenges that these helplines face? (for eg: lack of staff, funds, other resources, etc)

NA

Last verified by IndiaSpend/FactChecker

6TH JUNE

Link

https://befriendersindia.net/centre-details.html

Language Offered

English, Hindi, Marathi, Gujarati, Bengali, Tamil

Organization Type

PRIVATE

Status

working