Year Established

23rd sept, 2013

SPECIALITY / MAIN FOCUS

Counselling

Contact number

104

Working hours

Mon - Sat 8:00 am - 7:00 pm

Areas covered

Medical advice counselling service directory information service improvement

Location

Raipur, Chattisgarh, Maharashtra, India

Target Population (men,women,LGBTQAI etc)

For all in Chhattisgarh, Maharashtra

How many Volunteers/ Counsellors?

30

Training Period

60 days

What topics are covered in training

Basic medical advice

How is the training conducted

Operation, maintenance and establishment of the call center is borne to the highest bidder

Affiliations with orgs

Government of Chhattisgarh

What are kind of calls answered

Counselling, Individual crisis, medical assistance, crisis relief

Ranking on which areas are most addressed by this particular helpline ? Or proffered specialisation ?

Medical assistance related to diseases, family planning and mental health issues

If these helplines further allow in-person counselling by professionals

yes

Finally, the main challenges that these helplines face? (for eg: lack of staff, funds, other resources, etc)

Recruiting and retaining responders, Lack of funds, responder training in multiple languages

Last verified by IndiaSpend/FactChecker

6TH JUNE

Link

https://cghealth.nic.in/cghealth17/

Language Offered

Hindi, English, Chhattisgarhi, Marathi

Organization Type

Government

Status

Working