Year Established

2010

SPECIALITY / MAIN FOCUS

Medical advice

Contact number

104

Working hours

24/7 365 days

Areas covered

Medical advice counselling service directory information service improvement

Location

Assam, India

Target Population (men,women,LGBTQAI etc)

For all in Assam

How many Volunteers/ Counsellors?

50 per shift and total employee strength of over 180.

Training Period

Hire professionals and skilled medical professionals

What topics are covered in training

NA

How is the training conducted

NA

Affiliations with orgs

Works The Government of Assam under the National Rural Health Mission

What are kind of calls answered

Medical advice, counselling service, directory information, service improvement

Ranking on which areas are most addressed by this particular helpline ? Or proffered specialisation ?

counselling and medical guidance

If these helplines further allow in-person counselling by professionals

no

Finally, the main challenges that these helplines face? (for eg: lack of staff, funds, other resources, etc)

Awareness

Last verified by IndiaSpend/FactChecker

9TH MARCH

Link

https://hfw.assam.gov.in/information-services/sarathi-104-0

Language Offered

Assamese, Bengali, Hindi and English

Organization Type

Government

Status

Working