Year Established

May 2021

SPECIALITY / MAIN FOCUS

Distress calls

Contact number

8045901234

Working hours

24/7, 365 days

Areas covered

Distress calls or crisis call crisis struggling with anger shame rejection frustration boredom exhaustion lack of interest fear worry sadness regret addiction or guilt

Location

Bengaluru, India

Target Population (men,women,LGBTQAI etc)

Open to all individuals from all walks of life, gender, race and ethnicity.

How many Volunteers/ Counsellors?

6 (1 psychologist on call)

Training Period

10 hour training period divided into modules, 1-2 hour modules. The volunteers are trained over period of 8-10 days with regular testing with scores. Volunteers with background in psychology

What topics are covered in training

suicide gatekeeper training

How is the training conducted

via zoom however zoom trainings are not recorded the participants have to be present at the time of the sessions.

Affiliations with orgs

They are not affiliated and do not recommend anyone particular but they have a directory of mental health professionals and institutions. Under Augmenta Health (clinic)

What are kind of calls answered

. ● Any individual who is struggling with anxiety, depression, or any other mental health issue. ● Any individual who is having difficulty managing stress or emotions. ● Any individual who is having difficulty with relationships or communication. ● Any individual who is having difficulty with self-esteem or self-image. ● Any individual who is having difficulty with decision-making or problem-solving. ● Any individual who is having difficulty with coping skills or life transitions.

Ranking on which areas are most addressed by this particular helpline ? Or proffered specialisation ?

NA

If these helplines further allow in-person counselling by professionals

Yes, we refer them for further counselling by using our directory.

Finally, the main challenges that these helplines face? (for eg: lack of staff, funds, other resources, etc)

Last verified by IndiaSpend/FactChecker

6TH JUNE

Link

https://www.helpie.co.in/helpline/faqs/

Language Offered

English, Kannada, Hindi, Bengali, Gujarati, Telugu, Malyalam, Marathi and Tamil

Organization Type

Private

Status

Working